Our Policies

All sales are final. We do not accept returns or exchanges.

All of our products are thoroughly inspected before they are shipped to ensure you receive the best possible product. When you receive your order, please inspect it carefully. We will replace broken items when possible or offer a replacement on items damaged during shipping. Returns, refunds, or replacement products for reasons other than damage incurred during shipping cannot be accepted.

In the event of damage during shipping, please contact us at llomcandleco@gmail.com within five (5) days of receiving your purchase.